Kinde - External users with access to multiple orgs authentication error – Incident details

All systems operational

External users with access to multiple orgs authentication error

Resolved
Partial outage
Started about 2 months agoLasted about 3 hours

Affected

AU region

Partial outage from 1:31 AM to 4:08 AM

Authentication

Partial outage from 1:31 AM to 4:08 AM

EU region

Partial outage from 1:31 AM to 4:08 AM

Authentication

Partial outage from 1:31 AM to 4:08 AM

US region

Partial outage from 1:31 AM to 4:08 AM

Authentication

Partial outage from 1:31 AM to 4:08 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are investigating an issue where external users will receive an error when authenticating on customer businesses utilizing multiple organisations.