Kinde - Increased 500 errors for US region – Incident details

All systems operational

Increased 500 errors for US region

Resolved
Major outage
Started about 2 months agoLasted about 1 hour

Affected

US region

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

Authentication

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

Custom domains

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

Email delivery

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

Management API

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

New user registration

Major outage from 5:24 PM to 6:25 PM, Operational from 6:25 PM to 6:50 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. The team will continue monitoring auth traffic.

  • Monitoring
    Monitoring

    The team have implemented a fix which has brought service back online. We are monitoring the situation closely

  • Investigating
    Investigating

    We are currently investigating this incident.