Performance degradation

Resolved
Degraded performance
Started 3 months ago Lasted 37 minutes

Affected

AU region
Authentication
US region
Authentication
Updates
  • Resolved
    Resolved

    All services have stabilised. The team are still actively monitoring.

  • Identified
    Identified

    AU region is back to normal.

  • Investigating
    Investigating

    There are performance problems with some users experience 5xx errors on new authentication events and customer API calls.