Kinde US region is down

Resolved
Major outage
Started 6 months ago Lasted about 1 hour

Affected

US region
Authentication
Custom domains
Email delivery
New user registration
SMS delivery
Updates
  • Resolved
    Update

    Kinde’s US region experienced an outage due to excessive API traffic, which caused performance issues with the backend infrastructure. Additional rate limiting was applied and infrastructure resources were deployed. The outage lasted for 28 minutes with degradation for some customers lasting an additional 26 minutes. Further rate limits targeting specific resource intensive traffic and additional caching will be implemented to help prevent outages in future.

  • Resolved
    Resolved

    The Kinde US app is now back online.

    Access to all Kinde hosted pages (e.g. sign-in/up pages), Kinde Admin and Kinde Managment API for US businesses is now available again.

  • Investigating
    Investigating

    The Kinde US app is experiencing a severely degraded experience. Access to all Kinde hosted pages (e.g. sign-in/up pages) are currently unavailable or performance is impacted. Also, access to the Kinde Admin and Kinde Management API for US region business is currently unavailable.