Kinde - Some customers experience high latency in EU region – Incident details

All systems operational

Some customers experience high latency in EU region

Resolved
Degraded performance
Started 10 months agoLasted about 1 hour

Affected

EU region

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

Authentication

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

Custom domains

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

Email delivery

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

Management API

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

New user registration

Degraded performance from 9:39 AM to 10:13 AM, Operational from 10:13 AM to 10:28 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.