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This incident has been resolved and SMS are delivering from EU region
SMS for 2FA are currently not delivering in EU region, we are working with our partner to resolve.
Twilio reports that APAC and Europe are resolved. Latin America appears to be single carrier and not a broader delivery issue. Resolving incident but we will continue to monitor. Moving forward we have implemented a fallback feature which will allow us to divert SMS if such an outage occurs again.
Are are continuing to work on the fallback option as a priority. We will continue to monitor the Twilio status. We will update in no more than 1 hour.
We are investigating a fallback to work the SMS delivery issues via Twilio. We will continue to monitor the Twilio status and update with future information as soon as possible.
SMS though Twilio is currently experiencing delivery issues in Latin America, APAC and Europe regions. We are monitoring the situation and if you require assistance please contact support.
Note: This does not affect SMS 2FA
Emails are delivering as normal.We will continue to monitor email deliveries.
This incident has been resolved. The team will continue monitoring auth traffic.
Maintenance was completed Sep 12
We will be performing updates to enhance import performance. The bulk import feature within the Kinde admin UI will be unavailable for approximately two hours while this takes place.
Please be advised that the scheduled maintenance on our bulk import feature has been postponed to September 12th between 08:00 - 10:00 GMT (18:00 - 20:00 AEST), the importing feature will be unavailable during this window.
The team have implemented a fix which has brought service back online. We are monitoring the situation closely
We are currently investigating this incident.
2024 Sep to 2024 Nov
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